Preface

Pest management and control is a matter of using the right technologies. To be successful, it must be effective and not adversely effect people or the environment.

The purpose of this training manual is to provide a sound foundation for studying technical aspects of pest control. Its emphasis is on urban and industrial pest problems household and structural pest control. It will discuss control and management of insects, other arthropods (such as spiders and ticks), and vertebrate pests (such as mice and rats), in homes, businesses, office buildings, and industrial plants.

This manual is a valuable source of information for persons preparing for certification under the Environmental Protection Agency (EPA) and state programs for pesticide applicators. Pest control workers in urban and industrial sites not only apply pesticides but use many other activities and recommendations to suppress pests. These other practices increase the effectiveness of the control program, and often reduce pesticide use or make such use a secondary operation of the program. . In recognition of the many tasks individuals in pest control must perform, the title technician is used in this manual to denote a pesticide applicator, a pest control operator, and other individuals with titles that refer to the job of suppressing or exterminating pests.

Written for technicians, supervisors, owners, and others involved in the control or management of pests, each chapter covers material considered essential to the proper understanding and carrying out of pest control or urban pest management. The training modules contain basic scientific information as well as guidelines for practical solutions to pest control problems. The manual is divided into four basic sections: a general discussion of pest management and control followed by three subsequent modules on specific application in terms of insects commonly found in urban structures, insects that invade structures, and urban vertebrate pests. Study questions may be found at the end of each chapter; answers, a supplementary reading list, and a glossary of terms are found at the end of the book.

Technicians will learn that proper integration of management and control depend on the pest, its habits,
its location, its support system. With understanding of these areas, subsequent experience, and ongoing training, a technician will be able to perform successful pest control. A distinction is made in this manual between management and control: Management means the reduction of pest populations to tolerable numbers by changing practices, making habitat modifications or structural alterations, and carefully using pesticides to kill pests only when indicated. Control of pests refers to a single principal measure taken to kill pests, usually the application of pesticides.
An important area addressed throughout the manual is communication. Pest management and control is a service; technicians must not only know their job, but they also must be able to communicate confidently with their clients so clients will understand basic procedures and be satisfied that the technician can successfully meet their needs.

RESPONSIBILITIES OF SUPERVISORS AND TECHNICIANS

Prior to undertaking this training, commercial applicators should have received regionally specific basic orientation in pest control. To train technicians to deal with pests correctly, this orientation should include
recognition of pest species, and   awareness of the importance of safety.              

The goal of training is the development of a technician who possesses the basic pest control scientific information, can act to control pests after making judgments based on that information, and communicates knowledgeably with the client.

Those who train and manage technicians should be certified supervisors experienced in pest management (preferably beyond the minimum level required for certification). They should be able to provide their technicians with

W           reference materials (see Appendix B),

IN.           scheduled company meetings with open discussion and timely training,

No.                        formal training sessions that provide  information that meets minimal State training requirements, and most importantly, motivation to perform their job in a professional manner  that is, safely, legally, and ethically.